Radiva
A dealer CRM we built for the dealer network of Radiva, a radiator and heating brand.
- Industry
- Heating Systems
- Year
- 2024
Challenge
Radiva's work with its dealers was not kept in one place. As the dealer network grew, following dealer relationships and requests in an orderly way became harder.
Solution
We built a dealer CRM around Radiva's own dealer processes. Dealer records and requests are now managed from a single panel.
- Account tracking: Each dealer's current account and its transactions are followed on one screen.
- Pricing work: Dealer pricing is prepared and managed in the same system.
The brand's e-commerce system was not part of this project; our work was the dealer-side solutions.